Customer Care

We're Here For You

TLC: Free With Every Order

Our customer services are the best in the industry. We care about each and every order that comes into the building and we love working together to support your creativity with the best services, values and materials possible.

As advisors, our Customer Care team is well educated in everything printing and framing and can help you with anything from measuring tips, presentation consultations, product recommendations, décor trends and much more. There is no question too simple or too complex. 

In addition, we value our professional clientele. As the best-in-class industry leaders, we are proud to offer services for your business — such as volume printing and framing, unbranded fulfillment, new product development and much more! The world is at your fingertips when you collaborate with us!

Here's What Our Customers Are Saying

Top notch! Your website is easy...

Fantastic customer service

"I've been a customer since you were located in Flushing, NY, and still love doing business with you. Great job! Keep up the fantastic customer service, and your commitment to providing quality, affordable frames!"

- Christine

How May We Help You?

Holiday Hours

Now - Nov. 30th, EST
M - F, 8am-7pm

Dec. 1st - Dec. 26th
M - F, 8am - 8pm
Sat. 10am - 4pm

Please Note: Dec 24th
8am - 4pm

Extended Hours

(Live Chat & Email Only)

Now - Nov. 30th, EST
Sat. 11am - 8pm,
Sun. 10am - 7pm

Dec. 1st - Dec. 28th
M - F, 8pm - 10pm
Sat. 4pm - 8pm
Sun. 10am - 7pm

Live Chat

Got questions?
We've got answers!

Call Us
(800) 332-8884

Email Us

We respond within 24 hours!