Privacy & Security
We send out email updates on products, sales, special events, and promotions. All email offers that you receive from pictureframes.com will tell you how to decline further email offers.
We also use email as a means of communicating with our customers. We love to hear from you, and we encourage you to email us with your questions or comments. We read every email we receive.
When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to "opt-out" by following the "unsubscribe" instructions provided in the email you receive, or by contacting us directly.
Please note, however, that if you "opt out" as described above, we will not be able to remove personally identifiable information about you from the databases of affiliates or third parties with which we have already shared such personally identifiable information.
Please note that your personal information may be processed by pictureframes.com in the country where it was collected, as well as other countries (including the United States).
In order to make improvements in the way we communicate and interact with customers, pictureframes.com may also compile aggregate data from all of our customers to prepare internal reports. For example, we may collect and analyze collected aggregate information to determine how many visitors arrived at certain pages of the Site, how long they stayed on those pages, and where they went afterwards. Pictureframes.com does not combine your personally identifiable information with information about pages visited, purchases made, or any other clickstream data.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.
The information that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. This information may also be shared with other marketers to bring you offers of interest. If you prefer that we do not share your name and address with other marketers, please contact Customer Care at 800-332-8884.
We may operate sweepstakes, contests, raffles, games and similar promotions through the Site. We typically ask you for certain personally identifiable information when you enter and, if applicable, win a sweepstakes, contest, raffle, game or similar promotion. We reserve the right to share this personally identifiable information with third party sponsors of such sweepstakes, contests, raffles, games and promotions (irrespective of whether it is hosted by us), or otherwise in accordance with the rules applicable to such sweepstakes, contest, raffle, game or promotion. You should carefully review the rules of each sweepstakes, contest, raffle, game and promotion in which you participate through the website, as they may contain additional important information about pictureframes.com's or a sponsor's use of your personally identifiable information.
In the event there is a change in the corporate structure of Graphik Dimensions Ltd./pictureframes.com such as, but not limited to, merger, consolidation, sale, liquidation, or transfer of substantial assets, Graphik Dimensions may, in its sole discretion, transfer, sell or assign information collected on and through this Site, including without limitation, personally identifiable information concerning visitors, to one or more affiliated or unaffiliated third parties.
The personal information we gather from you helps us learn about visitors to our web site, our guests (customers), and our potential guests. We use this information to better tailor the features, performance and support of our products and services, and to offer you additional information and opportunities.
We collect personal information that you submit to us voluntarily through our web site in the following ways:
- When you register on the web site to set up an account
- When you sign up to get information about special savings by email
- When you purchase a gift card we will collect the recipient name and address
- When you sign up to become a member of the pictureframes.com Affiliate Program
- When you contact us by sending us email
- When you enter a sweepstakes or participate in a survey
We also collect personal information through the use of technology, without you submitting that information, as follows:
- As you navigate our web site, certain information may be collected passively, including your Internet protocol address, browser type, domain names, access times, and operating system
- Finally, we may receive personal information about you from other sources like postal mail, telephone or fax. We may add this information to the information we have already collected from you via our web site in order to improve the products and services we provide
All of this information will remain in a highly secure and encrypted environment
This policy was last updated in June 2011.
Pictureframes.com is fully committed to the highest data security possible. Be assured that all information relating to our customers is stored in a highly secure environment, and all credit card information is processed and stored in an encrypted format. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information you provide to us online. In the unlikely event that we believe that the security of your personally identifiable Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is, in our sole discretion, appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email. If you receive an email or other correspondence requesting that you provide any sensitive information (including your Site password or credit card information) via email or to a web site that does not seem to be affiliated with the Site, or that otherwise seems suspicious to you, please contact us at 800-332-8884.