Pro Photo Help

Here you can upload and frame digital images of your art, see them with different frames and mats. You can also chose to print your digital image! Everything is to scale, that is, if you enter dimensions of 8x10, the frame, and mat borders are larger with your picture than for one that is 24x36. If you have artwork, take some digital pictures of it; upload, and try it with as many frame combinations as you can imagine.

Please Note: We have made every effort to present the Pro Photo mats and frames as accurately as possible, with high quality photographs and color matching. The color of the product you receive should closely match what you see on your screen. Nevertheless, the Internet as a medium is challenged to convey a standardized color/hue due to the variance in the manufacturer, settings, and age of monitors; screen images even differ by computer platform -- a PC is darker than a Macintosh. If you are uncomfortable or unsure of a particular mat or frame color, please request a free sample(s) in the Online Store portion of PictureFrames.com.

Click on a link below for information and help related to the section in which you need assistance or have questions.


1. Picture

To get started, select a Pro Photo frame, an image size, then upload your digital photo. Set the artwork width and height, choose a wall color background, .

Your uploaded images will be listed under a category called "My Uploaded Photos."If you want to delete the image you have uploaded, just click the Delete link below your image's name.

Uploading an Image

Please Note: Image formats accepted are: Jpeg (or jpg) format ONLY. Please make sure your image in in this format before uploading it.
Maximum file size is 100MB.

If you only want to preview your images, please use smaller image file sizes; you will reduce your upload times. If printing, please use the highest resolution image that you have.

PC User

1.
Click the 'Browse' button.
2. Locate the picture(s) on your computer
3. Click the 'Open' button; your picture is selected.
4. Click the 'Upload my Picture' button.

MAC User

1.
Click the 'Choose File' or 'Browse' button.
2. Locate the picture(s) on your computer
3. Click the 'Choose' button; your picture is selected.
4. Click the "Upload my Picture" button.

To use an image from iPhoto, simply click and drag the desired image(s) onto your desktop or specific location on your computer. Follow the steps above to upload your image(s).
 


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2. What is Aspect Ratio?

Aspect ratio is the ratio between the width of your image and the height. Thus, a 6x4, 9x6, 12x8, 15x10, 18x12...image all have a base aspect ratio of 3:2 as they are the base multiplied. A square will have an 1:1 aspect ratio, as both the width and height are the same. Changing the aspect ratio of your image will result in the cropping, or cutting off part of it. For example, if you want a square image from your 3:2 aspect ratio image, you will lose part of your image because you can only get a 1:1 ratio.

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3. What is a Giclee Print?

The prints made by PictureFrames.com's Print & Frame shop are Giclee (pronounced "gee-clay") prints.

Giclee prints are created from high-resolution digital images, using the best quality ink and paper stock available. This process results in color resolution that far exceeds any other type of image printing.

PictureFrames.com’s giclee prints are generated on a pair of 8-color Epson 9600 ink jet printers. These printers are able to produce amazingly detailed prints of both works of fine art and photographs. For our print jobs we exclusively use Epson Ultrachrome ink, which is of archival quality. This guarantees you a long-lasting museum quality work of art.



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4. What is the Professional Finishing Fee?

PictureFrames.com professionally frames, mats (if selected), and mounts your image, allowing you to hang your art as soon as it arrives!

This service includes:
  • Acid-free foamcore backing
  • Clear acrylic UV-proof glazing
  • Acid-free mats
  • Dust covers
  • Wall savers


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5. How can you print my image so large?

Imagine taking your favorite digital images and printing them as high quality, large-format pictures that, when combined with a mat and frame, will hang on your wall as magnificent pieces of art! Our Image Enlargement Process makes it a reality: we can enlarge your images up to EIGHT times their original size so you can finally get the big image you want, without losing much quality.

The Details of the Process:
Advanced digital cameras can produce images that print as high quality 4" x 6", 5" x 7", or even 8" x 10" images. But what about creating elaborate large-scale artwork from your digital images?

All digital images are made up of pixels, or tiny squares of color. An image's resolution is based upon the density of pixels per square inch, usually represented by DPI (dots per inch).

In order to enlarge and print your images, our software, with minimal loss of quality, takes your original image and digitally increases the resolution and pixels and, therefore, the size.

A higher-resolution image will result in a clearer, cleaner printed image because there are more dots of information per square inch. All Print & Frame images are printed at the photo-quality resolution of 300 dpi.

Max Print Size:
After running the Image Enlargement Process on your uploaded image, this is the maximum size at which you can print your image without experiencing substantial loss of quality. This is calculated by multiplying your original image by eight, and printing at 300 DPI (dots per inch).


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