Reseller Accounts FAQs

Frequently Asked Questions

Why choose Graphik Dimensions Ltd. / pictureframes.com?

Graphik Dimensions Ltd. was founded over 40 years ago by a pair of artists to support creative people everywhere to make a livelihood doing what they love. We began by providing quality framing at wholesale prices that leave you extra room for profit, and have evolved to offer a variety of print services and online features to make it easier and more affordable to leverage your creative efforts into more and more selling opportunities. This Reseller Account is just another step in our ongoing mission to help put professional success within easy reach of every artist and photographer.

Who Is the Reseller For?

Fine Artists, Fine Art Photographers
Sell framed fine art prints of your works and ship them directly to clients in unbranded packaging — perfect for sales generated through your website, and orders you take at shows. Create open or limited editions, and sell the framing for editions and originals alike!

Commercial Photographers
Wedding • Portrait • Event • Studio • Sports • School
Our conveniently integrated printing and framing services let you create custom framed print presentations for your customers, with no extra work for you! Unbranded fulfillment lets you ship directly to your customers without giving away your source.

Other Art Merchandising Opportunities
You don't have to be an artist or photographer to benefit from this program. You can even be new to the art business — this Reseller Account lets anyone sell their images as framed art with vendor confidentiality.

How much does it cost?

For just $99.95/year, you'll get everything: confidential fulfillment, the right to use images generated on pictureframes.com on your own website (or other materials) and an extra 5% off everything you buy on pictureframes.com.

Please note: Due to the special 5% Reseller Discount, Reseller Account subscription fee is non-refundable.

How do I sign up?

Signing up is easy — just use our online form.

Can I talk to someone in person about this program?

Yes! Sign up for one of our regular Telephone Bridgeline Events, where you'll join others in a live phone forum to talk to our experts. You'll get answers to all your questions, and maybe some questions you haven't thought of yet.

Email: events@pictureframes.com to find out more.

What images do I get to use on my site?

Once you sign up, you have permission to copy and use presentation preview and frame product images on your own website or other marketing materials. You'll find simple instructions for this and more in our User's Guide (this page is accessible once you sign up).

What can I sell via unbranded fulfillment?

You can sell:
• Ready-to-hang giclee reproductions of your work, so you can profit from your creations again and again. • Fine Art Giclee Editions
• Complete framing presentations for your originals, adding framing profits.

Please Note: Editions have a low minimum order of five prints. You can ship individual editions prints (framed or unframed) directly to customers, we offer an editions archiving service — we'll store your editions here and ship to customers for you on demand. To find our more, contact our Editions Consultants.

Print & Frame products are "professionally finished" — what does that mean?

Print & Frame presentations come completely assembled and ready to hang, with components of superior quality:

Non-Canvas Prints
• print is mounted to foamcore backing
• UV-resistant clear acrylic glazing
• custom-cut mats (if selected)
• dust cover (not included with metal frames)
• protective wall bumpers
• hanging wire

Stretched Canvas Prints & Framed Gallery Wrap Prints
• print is stretched and mounted on custom-cut standard stretcher bars
• UV-resistant topcoat
• protective wall bumpers
• hanging wire

Unframed Gallery Wrap Prints
• print is stretched and mounted on custom-cut gallery wrap stretcher bars
• protective wall bumpers
• hanging wire

Can I include a message to my customer with my order?

Yes. If you want to include a message, choose "Send As A Gift" during the checkout process. You'll be prompted to enter the message you want to include. When you have a reseller account, your message will be printed on a special, unbranded "Thank You" card — with no mention of pictureframes.com.

What about frame, mat and paper samples?

You can use our various samples to put together a framing presentation with a client, but at this time our samples are not available in an unbranded version. We recommend that you do not ship them directly to a client if you want to protect your vendor confidentiality. However, you can ship them to yourself and remove any branding yourself, for face-to-face presentation consultations.

Can I resell other products?

You can resell anything you wish — however, 100% unbranded fulfillment is guaranteed only for Print & Frame products and framing presentations.

I'm already reselling your framing with my work; what's the advantage of a Reseller Account?

In response to your requests, this program is designed to give you the biggest boost for the smallest investment on your part. The most important element is unbranded fulfillment, which allows you to set your own markup on framing without your clients finding out your costs or going directly to pictureframes.com for their framing. We give you permission to use our images to so you can display your work — framed — on your website. And the extra 5% discount (on top of our already wholesale prices) will help you increase your profit even more!

Can I create custom presentations for my clients?

Whether you're selling originals or giclee reproductions, you can consult with your customers to create custom presentations just for them. Use Personal Frame Shop and Print & Frame to create preview images you can email (from your own email account — see below) to customers for their approval.

Please Note: Do not use the "Send to a Friend" feature in My Gallery, Print & Frame, and Personal Frame Shop to send images to your customers. This is a consumer feature, and is sent from a pictureframes.com address.

Can I see what my images will look like printed?

An approved proof is required for all Editions Orders, but Print & Frame does not require any proofs — just upload and order! Ordering an Editions proof shows you what your image will look like if you order it through Print & Frame.

Please Note: Prints naturally vary on different papers and at different sizes. All proofs and previews are meant to represent prints with the same variables.

Who handles Customer Service?

If your customer has a problem with something they ordered from you, you should call our customer service department, and describe the nature of the problem. Our customer service representatives will work with you to determine the best course of action. You'll handle all communications with your customer, to protect your vendor confidentiality!

Customer Service: 1-877-367-2689

What are my options as my business grows?

We offer a variety of upper-end solutions for professionals and businesses, and we're constantly evolving new services and programs to help you succeed. As a reseller account subscriber, you'll be among the first to receive updates on new opportunities to take your online business to the next level.

When you're selling about 100 pieces per month, please contact our Business Services Team for information about our high-volume solutions.

Home > Reseller Accounts > Frequently Asked Questions
Reseller Accounts for Creative Professionals
Frequently Asked Questions Why choose Graphik Dimensions Ltd. / pictureframes.com? Graphik Dimensions Ltd. was founded over 40 years ago by a pair of artists to support creative people everywhere to make a livelihood doing what they love. We began by providing quality framing at wholesale prices that leave you extra room for profit, and have evolved to offer a variety of print services and online features to make it easier and more affordable to leverage your creative efforts into more and more selling opportunities. This Reseller Account is just another step in our ongoing mission to help put professional success within easy reach of every artist and photographer. Who Is the Reseller For? Fine Artists, Fine Art Photographers Sell framed fine art prints of your works and ship them directly to clients in unbranded packaging — perfect for sales generated through your website, and orders you take at shows. Create open or limited editions, and sell the framing for editions and originals alike! Commercial Photographers Wedding • Portrait • Event • Studio • Sports • School Our conveniently integrated printing and framing services let you create custom framed print presentations for your customers, with no extra work for you! Unbranded fulfillment lets you ship directly to your customers without giving away your source. Other Art Merchandising Opportunities You don't have to be an artist or photographer to benefit from this program. You can even be new to the art business — this Reseller Account lets anyone sell their images as framed art with vendor confidentiality. How much does it cost? For just $99.95/year, you'll get everything: confidential fulfillment, the right to use images generated on pictureframes.com on your own website (or other materials) and an extra 5% off everything you buy on pictureframes.com. Please note: Due to the special 5% Reseller Discount, Reseller Account subscription fee is non-refundable. How do I sign up? Signing up is easy — just use our online form. Can I talk to someone in person about this program? Yes! Sign up for one of our regular Telephone Bridgeline Events, where you'll join others in a live phone forum to talk to our experts. You'll get answers to all your questions, and maybe some questions you haven't thought of yet. Email: events@pictureframes.com to find out more. What images do I get to use on my site? Once you sign up, you have permission to copy and use presentation preview and frame product images on your own website or other marketing materials. You'll find simple instructions for this and more in our User's Guide (this page is accessible once you sign up). What can I sell via unbranded fulfillment? You can sell: • Ready-to-hang giclee reproductions of your work, so you can profit from your creations again and again. • Fine Art Giclee Editions • Complete framing presentations for your originals, adding framing profits. Please Note: Editions have a low minimum order of five prints. You can ship individual editions prints (framed or unframed) directly to customers, we offer an editions archiving service — we'll store your editions here and ship to customers for you on demand. To find our more, contact our Editions Consultants. Print & Frame products are "professionally finished" — what does that mean? Print & Frame presentations come completely assembled and ready to hang, with components of superior quality: Non-Canvas Prints • print is mounted to foamcore backing • UV-resistant clear acrylic glazing • custom-cut mats (if selected) • dust cover (not included with metal frames) • protective wall bumpers • hanging wire Stretched Canvas Prints & Framed Gallery Wrap Prints • print is stretched and mounted on custom-cut standard stretcher bars • UV-resistant topcoat • protective wall bumpers • hanging wire Unframed Gallery Wrap Prints • print is stretched and mounted on custom-cut gallery wrap stretcher bars • protective wall bumpers • hanging wire Can I include a message to my customer with my order? Yes. If you want to include a message, choose "Send As A Gift" during the checkout process. You'll be prompted to enter the message you want to include. When you have a reseller account, your message will be printed on a special, unbranded "Thank You" card — with no mention of pictureframes.com. What about frame, mat and paper samples? You can use our various samples to put together a framing presentation with a client, but at this time our samples are not available in an unbranded version. We recommend that you do not ship them directly to a client if you want to protect your vendor confidentiality. However, you can ship them to yourself and remove any branding yourself, for face-to-face presentation consultations. Can I resell other products? You can resell anything you wish — however, 100% unbranded fulfillment is guaranteed only for Print & Frame products and framing presentations. I'm already reselling your framing with my work; what's the advantage of a Reseller Account? In response to your requests, this program is designed to give you the biggest boost for the smallest investment on your part. The most important element is unbranded fulfillment, which allows you to set your own markup on framing without your clients finding out your costs or going directly to pictureframes.com for their framing. We give you permission to use our images to so you can display your work — framed — on your website. And the extra 5% discount (on top of our already wholesale prices) will help you increase your profit even more! Can I create custom presentations for my clients? Whether you're selling originals or giclee reproductions, you can consult with your customers to create custom presentations just for them. Use Personal Frame Shop and Print & Frame to create preview images you can email (from your own email account — see below) to customers for their approval. Please Note: Do not use the "Send to a Friend" feature in My Gallery, Print & Frame, and Personal Frame Shop to send images to your customers. This is a consumer feature, and is sent from a pictureframes.com address. Can I see what my images will look like printed? An approved proof is required for all Editions Orders, but Print & Frame does not require any proofs — just upload and order! Ordering an Editions proof shows you what your image will look like if you order it through Print & Frame. Please Note: Prints naturally vary on different papers and at different sizes. All proofs and previews are meant to represent prints with the same variables. Who handles Customer Service? If your customer has a problem with something they ordered from you, you should call our customer service department, and describe the nature of the problem. Our customer service representatives will work with you to determine the best course of action. You'll handle all communications with your customer, to protect your vendor confidentiality! Customer Service: 1-877-367-2689 What are my options as my business grows? We offer a variety of upper-end solutions for professionals and businesses, and we're constantly evolving new services and programs to help you succeed. As a reseller account subscriber, you'll be among the first to receive updates on new opportunities to take your online business to the next level. When you're selling about 100 pieces per month, please contact our Business Services Team for information about our high-volume solutions.

Reseller Accounts for Creative Professionals