Good frame, not so good instructions
The Good –
1. The frame is very nice. It came very well packed (so well packed that it took 10 minutes to get it out from all of the packing material!!) and arrived in perfect shape.
2. The size was exactly what I had ordered.
The Not So Good –
1. The frame is very narrow in the place where you must screw in the hardware. As a result, the frame cracks and splits when the screw is tightened. This happened even though I had drilled a starter hole. To prevent it from happening on all of the screws, I had to drill bigger starter holes. Then it worked fine.
The instructions make no mention of the need for starter holes, but they are absolutely necessary. So, Picture Frames should revise their inadequate instruction sheet to advise customers that they must drill starter holes that are almost the width of the screws in order to prevent the frame from splitting.
2. The hardware included 7 mounting brackets. This was an odd number (no pun intended) since they could not be evenly distributed around the frame. I used just 6 of them, and they worked fine.
However, each mounting bracket requires 2 screws (plus at least 2 more screws for the hardware for the hanging wire). So, you need a total of at least 14 screws, while the package only contained 10 screws. As an average DIY guy, I had plenty of screws at my workbench, so I was able to complete the installation, but Picture Frames should have included enough screws for the job.
3. I used this frame to mount a galley wrapped canvas. That means that the dimensions of the art are not exactly uniform. In my case, the inset part of the frame turned out to be bigger than the canvas. Maybe some of that is my bad measuring job since, as I said, the frame was in the exact dimensions I ordered.
So, here is a tip that Picture Frames should include for customers like me.
If the frame is a little too large, you will need to be sure the canvas is positioned exactly so that the floating gaps are even. First, install the brackets on the back of the frame. Then, put the frame on a flat surface facing up. Insert the canvas and position it exactly. Next, use narrow strips of corrugated cardboard or anything similar to wedge the canvas in place. Once it is firmly secured, gently flip the frame with the canvas still in it and attach the brackets to the canvas frame. Turn I t back over and remove the wedging strips.
This is a very nice frame, but the instructions need to be improved, particularly as to eth need for starter holes for the screws