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Current Production Status

UPDATE – 5/26/20

As we work to follow social distancing practices during COVID 19, customers may experience a production time of up to 10 business days on orders. We are working hard to improve this response time to our normal production times of 1-3 business days while maintaining a safe environment for our employees while they fulfill your order with the highest quality service.

UPDATE – 4/20/20

Orders normally leave our workshop between 1-3 business days but as we work to follow social distancing practices, you may experience an additional production delay of up to 4 business days on your order. This helps us keep our employees safe while they fulfill your order with the highest quality service.

UPDATE – 3/26/20 is now providing essential products and services like acrylic safety shields and custom sign printing for CDC approved messaging. Learn more about our custom, on-demand services to help keep communities safe. To order, contact Business Solutions at 877-367-2689.

To Our Beloved Creative Community,

Your story always matters. And we are here to serve you compassionately and with the highest level of quality throughout your creative journey.

We’re Here For You.

Here is our up-to-the-minute status to keep you informed:

  • Our Customer Care Team, Business Solutions Team and workshop is still open and fulfilling your orders
  • Orders can be placed online 24/7 and our Care Team is available during regular business hours Mon-Fri, 8am-7pm to take your orders by phone or via live chat
  • All printing and framing orders ship in 4 business days or less
  • We’re exceeding all recommended measures and precautions in our workshop to keep you and our team safe
  • Our Customer Care and Business Solutions teams are available and working remotely.
    Please don’t hesitate to contact them if you have questions or concerns:

    Customer Care: 800-332-8884
    Business Solutions: 877-367-2689
    Pro Services: 800-493-7263

Keep checking back to this page for updates as things progress.

Here’s to ALL of us creating space to thrive. Stay safe and keep inspiring each other!

With immense gratitude,

Your family