Careers, Company Culture & Benefits

In Search Of E-Commerce Digital Marketing soulmate…

About YOU...

Beloved by your Teammates, you are an extraordinary individual, who is humble, gracious, fun loving, inspired, and powerfully able to manifest that which you set your sights on
Energized by the unknown, you lead with curiosity, relentlessly surf for potential, relish uncharted territory, and flow like water around stones
Creative *and* analytical, you possess a magical right brain/left brain balance that unleashes and elevates team, project, process and, ultimately partnership across the greater community of customers
Naturally authentic, you know the difference between marketing gloss and that which will unforgettably stir the soul…and you know that can happen in the sparest of moments
However long it took you to become extraordinary is just fine – we won’t dictate how many years of experience you should have under your belt
You are available to be new and embrace a truly unique culture, in service of stepping into the spectacular now – which might even include unlearning or releasing on past successes (Read: some e-commerce best practices are so 6 months ago, while others might have worked well somewhere else but don’t serve our unique, uber-custom offering)
Enthusiasm for and experience cultivating teams lights you up
A proactive communicator, from skills-based and tactical to leadership and mentorship
Friends and colleagues marvel at your adaptability – you thrive in a highly collaborative, fast-paced landscape, see change as a constant learning opportunity
You have a delightfully relentless drive for impact, brand advocacy and results – you are wired for success and seek an organization that wants to catapult you into your greatness and next professional ambitions

WE are unlike any place you have ever worked…

Where legacy meets start-up: we are a suite of brands devoted to custom printing, art, framing, and upcycling that began 55 years ago – yet we innovate and ideate with the joyous energy of a new business
As a zero-landfill manufacturer, we steward the Earth, ensuring nothing from customers’ orders ever goes to a landfill
Inclusive and diversity-proud, we work to ensure that ALL feel welcome – across nationalities, faiths, gender identity, race, etc.
With a history as a majority women-owned business, we ensure gender equality at leadership levels, and throughout the organization
C4 values-driven (Consciousness, Community, Collaboration & Creativity), we’re living the question: what is the vast potential of corporate culture to be an uplifting force in the world?
An award-winning organization, we’ve received acknowledgments for everything from being a Best Place to Work, to a Fast Growth organization, Most Admired CEO, NC Manufacturer of the Year, Green awards, and more – including our latest: Newsweek’s Best Online Shops of 2021
Your ideas and input matter: this is not only THE place to flex your mentorship, leadership skills and wisdom, uplifting Team Members who similarly crave growth, but an open space that makes room for new possibilities and potentially epic wins with the communities we serve.
We’re all about growth-mindset: you’ve heard it before – there are no mistakes, only learning opportunities… but that’s actually true, here, a forgiving environment dedicated to your development and unique magic
Work-from-Home transitions into Working-Together, on the other side of this pandemic – in the meantime, collaborate via MS Teams, while we exceed all COVID-safe minimum
Average employee tenure is 6 years -- a testament to a level of employee happiness that makes Team Members want to remain part of this work-family for a long time
We have an incredible audience of customers & clients – no, really – they’re Artists, Photographers, Grandmas, Galleries, Fortune 500's and everyone, in-between, with a creative glint in their eye, or a wall to adorn – and both B2C and B2B

So, we need YOUR help to make sure all of these truths are more easily discoverable by those who would truly wish to know us.

Here are some of the meat and potatoes (or yam and adzuki beans for our vegetarian prospects) of what you’ll be doing…

Responsibilities:

Be the Architect of Your Own Success, as we are growing and enhancing both our DTC and B2B brands with our state-of-the-art website pictureframes.com and soon-to-relaunch GraphikPrintWorks.com
Drive short term as well as long-term profitable growth via evaluation, prioritization, development, management, implementation, and testing e-commerce initiatives across all channels
Stakehold and lead the cross-functional e-commerce operations squad
Turn data into innovation and new success levers via evaluating KPI’s & historical analysis, owning and evolving dashboard enhancements
Proactively evoke excellence, negotiate with and manage vendor partners
Optimize the learning & accountability to results continuum across team
Stakehold & manage the successful UX of our websites by collaborating across Design, Marketing, Customer Care and IT teams to optimize site navigation, content, checkout funnel, promotional campaigns, et al, to increase loyalty, conversion, revenue, profitability, traffic, new customer acquisition… you know the drill
Play a vital role in brand strategy, including emerging new websites
Partner in development and implementation of merchandising programs
Co-source and oversee the effective planning, QA, and implementation of cross-channel content to ensure efficiency, brand congruence, accuracy, and timeliness of all content publishing
Uplift, direct, and/or roll-up sleeves, as needed, for email marketing, SEM, SEO, SMM, content marketing, et al.
Continually surf for and share emerging best practices within the broad field of e-commerce, including usability, design, AR/AI, new channels for engagement, et al., including championing new strategies, tracking competitors’ efforts, and adjusting accordingly to maintain our leadership role in the market
This position is an active, collaborative partner with Finance, Customer Care, IT and B2B teams

Sounds like quite a bit but, obviously, we do have a team to help… as well as legacy team members supportive & knowledgeable Executive Stakeholders, intermittent Advisory, Consulting and otherwise patron saints of marketing!

Bonus Points For:

A love of making a good data-driven business case to support suggestions for priorities and projects
Experience with above-mentioned channels (art, photography, home décor), DTC and B2B
Proficiency in web site analytics, with strong experience interpreting test results and drawing conclusions. (Read: you relish being a proper detective.)
Experience with Magento platform
Deep understanding of, and experience with, project management best practices
Detail orientation with a high degree of organization and superior time management skills along with an ability to see the “big picture”
Passion. A sense of humor. A love of food, whether cooking it, or enjoying it… we are epic with the potlucks, here (under non-pandemic circumstances, of course.

Basic Benefits & Perks:

Health, dental and vision benefits - including Teladoc and FSA / HSA options
Company contributions toward 401(k)
Tuition assistance
Life insurance
LegalShield & ID Shield for low-cost legal support and identity theft issues
Generous employee discount
Flexible dress code
On-site fitness facility, showers, and lockers
Extended sick-leave, accommodated via FMLA
Short and Long-Term Disability
Generous paid vacation days and holidays; family-friendly flexibility
Employee-driven C4ums that catalyze the evolution of the organization
Unique communication, leadership, and professional development initiative that expands the mind and strives to engage 100% of our employees each year
Kickball, costume contests, crazy hats, zoo passes, team outings, oh my – we know how to play!*
Frequent potlucks, cookouts, and afternoon snacks*

*Note: under non-pandemic circumstances*

Even More...

We are located in the Central Piedmont Triad of NC, just minutes from Greensboro and Winston-Salem. Graphik Dimensions Ltd. is an Equal Opportunity Employer and an E-Verify participant.

APPLY NOW

Graphik Dimensions is seeking Experienced Production Associates with 2+ years experience in a warehouse, manufacturing, fulfillment, or production environment. Apply now for instant consideration!

Our Core C4 Values - the Fuel for Our Fire
We believe that the forces that drive you determine your impact. The explosive power of our C4 values: Creativity, Consciousness, Community and Collaboration are what fuel us to bring positive change to our people and our planet.

As a Production Employee, you will be responsible for:

Packaging product to order specifications
Cutting length moulding to order specifications
Assembling pictures frames
Framing artwork
Other opportunities available

Qualifications:

High school diploma, GED, or equivalent relevant manufacturing experience is required
Must be able to communicate effectively with others
Must be able to repeatedly lift 10-20lbs and occasionally up to 50lbs
Must be able to read a tape measure and basic math computations
Perform basic visual quality checks
Must be flexible with required working hours, including overtime
Competitive pay based on experience

Benefits include:

401(k)
401(k) Matching
Dental Insurance
Employee Assistance Program
Employee Discount
Health Insurance
Life Insurance
Paid Time Off
Referral Program
Vision Insurance

More about us….Company Awards:

Certified Great Place to Work award
Family Business award
Most admired CEO award
Triad Fast 50 award for fast growth
Top Women-Owned Business award
NC Manufacturer of the year award
Paw of Approval Sustainability award
Top Triad Work Places award
A zero landfill manufacturer
DoneGood Approved for sustainable business
50/50 gender equality at leadership levels

Connect With Us:

We are located in the Central Piedmont Triad of NC, just minutes from Greensboro and Winston-Salem. Graphik Dimensions Ltd. is an Equal Opportunity Employer and an E-Verify participant.

APPLY NOW

Graphik Dimensions is seeking Experienced Production Associates with 1 year experience in a warehouse, manufacturing, fulfillment, or production environment. Apply now for instant consideration!

Our Core C4 Values - the Fuel for Our Fire
We believe that the forces that drive you determine your impact. The explosive power of our C4 values: Creativity, Consciousness, Community and Collaboration are what fuel us to bring positive change to our people and our planet.

As a Production Employee, you will be responsible for:

Packaging product to order specifications
Cutting length moulding to order specifications
Assembling pictures frames
Framing artwork
Other opportunities available

Qualifications:

High school diploma, GED, or equivalent relevant manufacturing experience is required
Must be able to communicate effectively with others
Must be able to repeatedly lift 10-20lbs and occasionally up to 50lbs
Must be able to read a tape measure and basic math computations
Perform basic visual quality checks
Must be flexible with required working hours, including overtime
Competitive pay based on experience

Benefits include:

401(k)
401(k) Matching
Dental Insurance
Employee Assistance Program
Employee Discount
Health Insurance
Life Insurance
Paid Time Off
Referral Program
Vision Insurance

More about us….Company Awards:

Certified Great Place to Work award
Family Business award
Most admired CEO award
Triad Fast 50 award for fast growth
Top Women-Owned Business award
NC Manufacturer of the year award
Paw of Approval Sustainability award
Top Triad Work Places award
A zero landfill manufacturer
DoneGood Approved for sustainable business
50/50 gender equality at leadership levels

Connect With Us:

We are located in the Central Piedmont Triad of NC, just minutes from Greensboro and Winston-Salem. Graphik Dimensions Ltd. is an Equal Opportunity Employer and an E-Verify participant.

APPLY NOW

Want to join an award-winning, fast growth, certified top workplace, that’s creating a more beautiful world? You’re in luck, because…

THIS IS NOT YOUR GRANDMOTHER’S CSR GIG…

You’ll experience amazing customers: they’re people with a creative glint in their eye, or a wall to adorn – from Artists & Photographers to Gardeners, Grandmas, Governments and everyone, in-between
There’s a growth path, and we *love* to promote from within: you’re craving more? We love to train and develop our people, moving them upwards
Your ideas and input matters: this is THE place to flex your mentorship, leadership skills and wisdom, uplifting Team Members who similarly crave growth. You. Are. Heard.
Empathy and genuine connection is the order of the day: no scripts… just deep listening to our customers – you’re empowered to provide extraordinary service… did the customer end up delighted (plus, isn’t it great to feel like a hero?)
Collaboration is one of our core values: you don’t have to know everything, you just have to be curious and ask great questions – of your customers, teammates and supervisors
Work-from-Home transitions into Working-Together, on the other side of this pandemic – in the meantime, collaborate via MS Teams, while we exceed all COVID-safe minimums

YOUR QUALIFICATIONS:

Experience of at least three years in a customer service-oriented position, with a desire to WOW customers through knowledge, expertise, and dedication
A deep-seated work ethic, displaying the ingenuity and commitment to complete the tasks that need doing – you easily work independently, and inspire trust in those around you
Exceptional communication – both spoken and written – that’s friendly, confident, clear, positive and professional, via phone, e-mail, and Live Chat
You especially love to connect via phone – perfect for that first, all-phone, training phase (6 months minimum), as you learn the company offerings, systems and processes
A love of puzzles – you’ll solve problems in creative ways, and handle de-escalations with grace
Superior web and computer skills, along with fluency in all the usual Microsoft Office tools, like Excel, Word, Powerpoint
Being an enthusiastic lifelong (and fast!) learner with a growth-mindset, for those opportunities to achieve mastery using complex data input and new-to- you software
Doing good things with the feedback you receive -- your adaptability, in fast-paced environments, is a source of pride, and you want to become even better at what you do
Having an authentically positive & optimistic personality, means you’re resilient and bounce back quickly from challenges
An innovative and analytical mind, that surfs for process improvement opportunities, shares new ideas, and is always looking for ways to make things better
Experience training and/or mentoring others, because you love to contribute!
Great decision-making and discernment skills, for epic win-wins!
Schedule flexibility to work a set schedule that may change to accommodate business needs
A Brand Ambassador, with the ability to inspire customers by being insightful, a great listener, and creating a lasting, positive impression of yourself and the company, including driving awareness of additional products and services that help meet customers’ needs
Dependability – you won’t let down your customers or teammates, who count on your attendance and punctuality
Exceptional time management skills, because there’s a lot to juggle, and you’re fantastic at ensuring you’re clear about priorities and your capacity – you can even multi-task when appropriate!

BONUS POINTS for:

A creative spirit, with a love of design, home décor, art and photography, will ensure you’re especially happy on our Team
E-commerce customer care experience
Social Media experience, as a Care Team communication channel
Fluency in languages other than English
Prior experience with Accuterm/AS400/PICK/Universe interfaces

WHY JOIN US?

As a zero landfill manufacturer, we steward the Earth, ensuring nothing from customers’ orders ever goes to a landfill
Inclusive and diversity-proud, we work to ensure that ALL feel welcome – across nationalities, faiths, gender identity, race, etc.
A majority women-owned business, we ensure gender equality at leadership levels, and throughout the organization
You can be proud, that in addition to creating beautiful, fine art, custom printed & framed works for customers & clients, you’re part of a Team that’s helping to keep people safe from COVID, with essential products and services (acrylic barriers, floor decals, health signage)
Average employee tenure is 6 years -- a testament to a level of employee happiness that makes Team Members want to remain part of this work-family for a long time
We’re all about growth-mindset: you’ve heard it before – there are no mistakes, only learning opportunities… but that’s actually true, here, a forgiving environment dedicated to your development and unique magic
To keep our employee community safe, we exceed all minimum standards in the face of COVID – from the free supply of masks and gloves, to altered breakroom space for safety, electrostatic cleaning, and more
We are an award-winning organization, receiving acknowledgements for everything from being a Best Place to Work, to a Top Women-Owned Business, to a Fast Growth organization, Most Admired CEO, NC Manufacturer of the Year, Top Family-Owned Business, Green awards, and more

Benefits & Perks:

Health, dental and vision benefits
Company contributions toward 401(k)
Generous employee discount
Tuition assistance
Life Insurance
LegalShield & ID Shield for low-cost legal support and identity theft issues
Short and Long-Term Disability
Flexible dress code
On-site fitness facility, showers, and lockers
Generous paid vacation days and holidays
Employee-driven C4ums that catalyze the evolution of the organization
Unique communication, leadership, and professional development initiative that expands the mind and strives to engage 100% of our employees each year
Kickball, costume contests, crazy hats, zoo passes, team outings, oh my – we know how to play!*
Frequent potlucks, cookouts, and afternoon snacks*
*Note: under non-pandemic circumstances

The Company:

Since 1965, Graphik Dimensions Ltd. has been a dynamic, C4 values-driven (Community, Collaboration, Creativity and Consciousness) industry leader in fine art printing, framing and wall décor. Driven to explore the vast potential of employee empowerment and corporate culture as an uplifting force in the world, the company is host to a family of brands, including pictureframes.com, Graphik Printworks and USA Salvage, and is devoted to printing, framing, upcycling and making the world a more beautiful place.

Even more about us...

We are located in the Central Piedmont Triad of NC, just minutes from Greensboro and Winston-Salem. Graphik Dimensions Ltd. is an Equal Opportunity Employer and an E-Verify participant.

APPLY NOW

You…as the ideal candidate for this position should have working knowledge and understanding of schematics, blueprints, and wiring diagrams of electrical and mechanical equipment. This includes, but not limited to, AC/DC motors, electrical/pneumatic hand tools, distribution panels, PLC’s and other related equipment and tools. Attention to detail and quality are very important for this position as well as a strong willingness to learn new processes and techniques. A successful individual has the ability to accept feedback, flexibility to adapt to daily changes, and the ability to interact effectively with others, and work independently.

Are you someone who loves to be busy finds deep satisfaction in physical work, relishes independence on the job, and wants to make a real difference in the fight against coronavirus? Help keep our community healthy with your exceptional cleaning and sanitizing efforts, by creating a safe and comfortable work environment for all.

We...are similarly extraordinary, diverse (including that rare 50/50 gender split across leadership), C4 values-driven, wildly recalibrating to a new story of business, and living the question: what is the vast potential of corporate culture to be an uplifting force in the world? Technically speaking, of course, Graphik Dimensions Ltd. is the somewhat relentlessly award-winning mothership for a suite of brands (both legacy and emerging) devoted to printing, art, framing, and upcycling that began over 50 years ago as a glint in the eyes of 2 childhood sweetheart Artists. Since those early days, the vast potential of it all has only grown, and we have managed to infuse the whole thing with some fairly joyous startup energy.

Roles and Responsibilities:

Maintain facility equipment for two facilities to ensure optimal performance and operational effectiveness.
Work with operations manuals and manufacturer’s instructions to optimize equipment performance.
Repairs and maintains physical structure of establishment.
Perform general maintenance tasks related to carpentry, plumbing, etc.
Perform preventive maintenance on all facility equipment.
Work with various types of electrical, pneumatic, and manual hand tools.
Ability to wire 110-277 volt systems in accordance with (NEC) National Electrical Code.
Install, troubleshoot, and repair control and distribution systems such as switches, transformers, relays, and circuit-breaker panels.
Initiates purchase requisitions for replacement parts.
Working knowledge of applicable ANSI, IEEE, IEC, NETA-MTS, UL, and other standards for electrical/mechanical equipment.
Install/repair wiring and bend conduit for newly installed and existing electrical/mechanical equipment.
Replace faulty electrical components such as relays, switches, motors, and position sensing devices such as proximity switch timers.
Diagnose and repair/replace faulty electronic components such as printed circuit boards.
Troubleshoot and repair pneumatic and hydraulic systems.
Troubleshoot drives, i.e. AC and DC.
Troubleshoot, repair, calibrate, setup, and install parts on machines to maximize quality and production.
* Fabricates and repairs counters, benches, partitions, and other wooden structures.
Replace, inspect, and adjust settings on our industrial equipment.
Maintain a safe and clean working environment.

Requirements and Qualifications:

High school diploma or general education degree (GED)
Current valid drivers license
Ability to stand for long periods of time, bend, kneel stoop, crouch, crawl, and climb.
Capable of lifting and moving items up to 50 pounds or more with assistance.
Intermediate understanding of mechanical systems.
Excellent communication and interpersonal skills.
Minimum of 1+ years in a similar position.
Basic computer experience (i.e. Microsoft Word, Excel).
Accurate math and measurement skills (down to 1/16 measurements)
Operations schedule is a 7-day schedule with different shifts available, flexibility is a must.
Current electrical license preferred.

Benefits & Perks:

Health, dental and vision benefits
Company contributions toward 401(k)
Generous employee discount
Tuition assistance
Life Insurance
LegalShield & ID Shield for low-cost legal support and identity theft issues
Short and Long-Term Disability
Flexible dress code
On-site fitness facility, showers, and lockers
Generous paid vacation days and holidays
Employee-driven C4ums that catalyze the evolution of the organization
Unique communication, leadership, and professional development initiative that expands the mind and strives to engage 100% of our employees each year
Kickball, costume contests, crazy hats, zoo passes, team outings, oh my – we know how to play!*
Frequent potlucks, cookouts, and afternoon snacks*
*Note: under non-pandemic circumstances

The Company:

Since 1965, Graphik Dimensions Ltd. has been a dynamic, C4 values-driven (Community, Collaboration, Creativity and Consciousness) industry leader in fine art printing, framing and wall décor. Driven to explore the vast potential of employee empowerment and corporate culture as an uplifting force in the world, the company is host to a family of brands, including pictureframes.com, Graphik Printworks and USA Salvage, and is devoted to printing, framing, upcycling and making the world a more beautiful place.

Even more about us...

We are located in the Central Piedmont Triad of NC, just minutes from Greensboro and Winston-Salem. Graphik Dimensions Ltd. is an Equal Opportunity Employer and an E-Verify participant.

APPLY NOW

We are looking for Production Team Leads for Assembly, Packing, Saws, and Material Handling

Essential Job Functions:

Demonstrate Leadership ability to assist Supervisor in directing employees in support of all the internal customers at Graphik Dimensions. Those needs include, but are not limited to, all customer order questions and needs,product quality issues, and constant management of primary stocking location levels.
Expedite work by priority: rushes, oldest to newest tickets.
Assist in training and cross-training new and existing employees.
Aids in enforcing company policy, safety, quality and productivity guidelines
Moving employees to different areas when needed.
Assist the Supervisor with any inspection problems throughout the production area.
To communicate with supervisor on a daily basis any anticipated problems with workload demands or schedule adjustments or any other problem with production, product, or personnel.
Be able to assist in all positions within the designated area when needed
Be able to assist in all positions within the designated area of Production
Performs other duties as directed by department Supervisor and Manager

Qualifications:

Demonstrate a strong belief in the company values, Community, Consciousness, Collaboration, and Creativity.
Able to exercise good judgment when dealing with productivity, company policy, standards, and accuracy.
Team player – able to work with people at all levels professionally and courteously
Must be able to lift 30 lbs.
Must be able to operate a forklift and other material handling equipment.
Able to accept constructive feedback and implement improvements based upon such feedback.
Excellent time management/organizational skills
Able to effectively deal with change and shifting priorities

Benefits & Perks:

Health, dental and vision benefits
Company contributions toward 401(k)
Generous employee discount
Tuition assistance
Life Insurance
LegalShield & ID Shield for low-cost legal support and identity theft issues
Short and Long-Term Disability
Flexible dress code
On-site fitness facility, showers, and lockers
Generous paid vacation days and holidays
Employee-driven C4ums that catalyze the evolution of the organization
Unique communication, leadership, and professional development initiative that expands the mind and strives to engage 100% of our employees each year
Kickball, costume contests, crazy hats, zoo passes, team outings, oh my – we know how to play!*
Frequent potlucks, cookouts, and afternoon snacks*
*Note: under non-pandemic circumstances

The Company:

Since 1965, Graphik Dimensions Ltd. has been a dynamic, C4 values-driven (Community, Collaboration, Creativity and Consciousness) industry leader in fine art printing, framing and wall décor. Driven to explore the vast potential of employee empowerment and corporate culture as an uplifting force in the world, the company is host to a family of brands, including pictureframes.com, Graphik Printworks and USA Salvage, and is devoted to printing, framing, upcycling and making the world a more beautiful place.

Even more about us...

We are located in the Central Piedmont Triad of NC, just minutes from Greensboro and Winston-Salem. Graphik Dimensions Ltd. is an Equal Opportunity Employer and an E-Verify participant.