Careers - Setting You Up For Success

ISO Creative Director soulmate…

About YOU…

• Beloved by your Team, you are an extraordinary individual, who is humble, gracious, fun loving, inspired, and powerfully able to manifest that which you set your sights on
• Energized by the unknown, you lead with curiosity, relentlessly surf for potential, relish uncharted territory, and flow like water around stones – you are a lifetime learner
• Creative *and* analytical, you possess a magical right brain/left brain balance that unleashes and elevates team, project, process and, ultimately partnership across the greater community of customers
• Naturally authentic, you know the difference between marketing gloss and that which will unforgettably stir the soul…and you know that can happen in the sparest of moments
• However long it took you to become extraordinary is just fine – we won’t dictate how many years of experience you should have under your belt
• You are available to be new and embrace a truly unique culture, in service of stepping into the spectacular now – which might even include unlearning or releasing on past successes to be available for new ones
• Enthusiasm for and experience cultivating teams, and developing rising talent lights you up
• A proactive communicator, from skills-based and tactical to leadership and mentorship, both written and verbal
• Empathic, high-integrity, ruthlessly honest in service to optimal project outcomes and the development of your team, who rise to your high bar for excellence
• A storyteller at heart – via words and images – who thinks deeply about how to tell and simplify complex stories


• Scrappy, nimble and quality-obsessed, you’re a strategic 50,000’-view thinker who also knows when it’s time to zoom in
• Friends and colleagues marvel at your adaptability – you thrive , seeing as a constant learning opportunity
• Your organizational skills and keen eye for detail inspire confidence and trust
• You have a delightfully relentless drive for impact, brand advocacy and results – you are wired for success and seek an organization that wants to catapult you into your greatness and values your contributions

WE are unlike anyplace you have ever worked…

• Inclusive and diversity-proud, we work to ensure that ALL feel welcome – across nationality faith, gender identity, race, and other unique experiences and perspectives – because we know that inclusivity uplifts everyone, ensures creativity & innovation, and brings trust that ensures everyone can do their best work
• Where legacy meets start-up: we are , with a history 56 – yet we innovate and ideate with the joyous energy of a new business
• Naturally authentic, you know the difference between marketing gloss and that which will unforgettably stir the soul…and you know that can happen in the sparest of moments
• C4 values-driven (Consciousness, Community, Collaboration & Creativity), we’re living the question: what is the vast potential of corporate culture to be an uplifting force in the world?
• An award-winning organization, we’ve received acknowledgements for everything from being a Best Place to Work, to a Fast Growth organization, Most Admired CEO, NC Manufacturer of the Year, Green awards, and more – including our latest: Newsweek’s Best Online Shops of 2021
• We’re all about growth-mindset: you’ve heard it before – there are no mistakes, only learning opportunities… but that’s actually true, here, a forgiving environment dedicated to your development and unique magic
• Work-from-Home transitions into Working-Together, on the other side of this pandemic – in the meantime, collaborate via MS Teams, while we exceed all COVID-safe minimums
• Average employee tenure is 6 years -- a testament to a level of employee happiness that makes Team Members want to remain part of this work-family for a long time
• We have an incredible audience of customers & clients – no,really – they’re Artists, Photographers, Grandmas, Galleries, Fortune 500's and everyone, in-between, with a creative glint in their eye, or a wall to adorn – and both B2C and B2B

So, we need YOUR help to make sure all of these truths are more easily discoverable by those who would truly wish to know us.

Here are some of the meat and potatoes (or yam and adzuki beans for our vegetarian prospects) of what you’ll be doing…

Responsibilities:

• Be the Architect of Your Own Success, as we are growing and enhancing both our DTC and B2B brands
• Be the lion at the gate to ensure vibrant, consistent, omnichannel branding, and help drive our brands’ evolution
• Know the brands and products, their differentiators and distinctive value in the market, and the best way to effectively communicate these truths to drive exponential engagement and growth
• Stakehold and lead our wildly talented Marketing squad of content creators – both in-house and contract, writers, designers and vendors across all channels (eCommerce, website, catalog, email, social media, direct mail, video, blog, et al)
• Inspire, direct and enhance the efforts of your creative team to generate collateral that they’re proud of, and that converts customers and clients into passionate lifetime brand ambassadors
• Possess a solid understanding of UX design principles and prototyping tools, and experience with UI/visual design capabilities
• Partner and collaborate with cross-functional subgroups and other departments – especially the Ecommerce Director – and including Merchandisers, Product Developers, Engineers, HR, Operations, Business Development, and others – to ensure optimal messaging and implementation of initiatives
• Using data as your guide, orchestrate strategies and tactics that drive long & short-term demand and engagement, as well as profitable growth via evaluation, prioritization and testing

Assign resources to projects, monitor & support progress, and

• optimize the learning & accountability to results across team
• Plan and implement new creative programs, develop project plans and be the problem-solving superhero for any blockers that impede progress and success
• Ensure the clear organization, management, and distribution of all marketing assets and collateral through all channels
• Evolve and maintain design/brand standards throughout all touch points
• Communicate business strategy, results, direction, and rationale behind organizational decisions, to creative team, ensuring team goals are aligned with company strategy, simultaneously effectively communicating up to leadership
• Leverage an array of creation and communication tools, including Adobe Office Suite (Photoshop, InDesign), Basecamp, Listrak, HTML, CSS, Office Suite (Excel, Word, Powerpoint), and design fluency via PC

Continually surf for and share emerging best practices within the broad field of marketing, storytelling, branding, and creative, including championing new strategies, and adjusting accordingly to maintain our leadership role in the market

Sounds like quite a bit, but we do have a team to help… as well as legacy team members, supportive & knowledgeable Executive Stakeholders, intermittent Advisory, Consulting and otherwise patron saints of marketing!

Bonus Points For…

• A love of making a good data-driven business case to support suggestions for priorities and projects
• Experience with and/or a passion for art, photography, home décor – both DTC and B2B
• Interpreting test results and drawing conclusions (Read: you relish being a proper detective.)
• Experience with Magento platform
• Deep understanding of, and experience with, project management best practices
• Detail orientation with a high degree of organization and superior time management skills along with an ability to see the “big picture”
• Experience working in a start-up style environment, where innovation and rapid iteration is essential
• Multiple superpowers across brand, strategy, copywriting, visual design
• Passion. A sense of humor. A love of food, whether cooking it, or enjoying it… we are epic with the potlucks, here (under non-pandemic circumstances, of course).

Basic Benefits & Perks:

• Health, dental and vision benefits -- including Teladoc and FSA / HSA options
• Company contributions toward 401(k)
• Tuition assistance
• Life insurance
• LegalShield & ID Shield for low-cost legal support and identity theft issues
• Generous employee discount
• Flexible dress code
• On-site fitness facility, showers, and lockers
• Extended sick-leave, accommodated via FMLA
• Short and Long-Term Disability
• Generous paid vacation days and holidays
• Employee-driven C4ums that catalyze the evolution of the organization
• Unique communication, leadership, and professional development initiative that expands the mind and strives to engage 100% of our employees each year
• Kickball, costume contests, crazy hats, zoo passes, team outings, oh my – we know how to play!*
• Frequent potlucks, cookouts, and afternoon snacks*

*Note: under non-pandemic circumstances*

Even More...

• https://www.youtube.com/pictureframesdotcom
• https://instagram.com/framingjoy/
• https://www.facebook.com/pictureframes

We are located in the Central Piedmont Triad of NC, just minutes from Greensboro and Winston-Salem. Graphik Dimensions Ltd. is an Equal Opportunity Employer and an E-Verify participant.

Want to join an award-winning, fast growth, certified top workplace, that’s creating a more beautiful world? You’re in luck, because…

THIS IS NOT YOUR GRANDMOTHER’S CSR GIG…

• You’ll experience amazing customers: they’re people with a creative glint in their eye, or a wall to adorn – from Artists & Photographers to Gardeners, Grandmas, Governments and everyone, in-between
• There’s a growth path, and we *love* to promote from within: you’re craving more? We love to train and develop our people, moving them upwards
• Your ideas and input matters: this is THE place to flex your mentorship, leadership skills and wisdom, uplifting Team Members who similarly crave growth. You. Are. Heard.
• Empathy and genuine connection is the order of the day: no scripts… just deep listening to our customers – you’re empowered to provide extraordinary service… did the customer end up delighted (plus, isn’t it great to feel like a hero?)
• Collaboration is one of our core values: you don’t have to know everything, you just have to be curious and ask great questions – of your customers, teammates and supervisors
• Work-from-Home transitions into Working-Together, on the other side of this pandemic – in the meantime, collaborate via MS Teams, while we exceed all COVID-safe minimums

YOUR QUALIFICATIONS:

• Experience of at least three years in a customer service-oriented position, with a desire to WOW customers through knowledge, expertise, and dedication
• A deep-seated work ethic, displaying the ingenuity and commitment to complete the tasks that need doing – you easily work independently, and inspire trust in those around you
• Exceptional communication – both spoken and written – that’s friendly, confident, clear, positive and professional, via phone, e-mail, and Live Chat
• You especially love to connect via phone – perfect for that first, all-phone, training phase (6 months minimum), as you learn the company offerings, systems and processes
• A love of puzzles – you’ll solve problems in creative ways, and handle de-escalations with grace
• Superior web and computer skills, along with fluency in all the usual Microsoft Office tools, like Excel, Word, Powerpoint
• Being an enthusiastic lifelong (and fast!) learner with a growth-mindset, for those opportunities to achieve mastery using complex data input and new-to- you software
• Doing good things with the feedback you receive -- your adaptability, in fast-paced environments, is a source of pride, and you want to become even better at what you do
• Having an authentically positive & optimistic personality, means you’re resilient and bounce back quickly from challenges
• An innovative and analytical mind, that surfs for process improvement opportunities, shares new ideas, and is always looking for ways to make things better
• Experience training and/or mentoring others, because you love to contribute!
• Great decision-making and discernment skills, for epic win-wins!
• Schedule flexibility to work a set schedule that may change to accommodate business needs
• A Brand Ambassador, with the ability to inspire customers by being insightful, a great listener, and creating a lasting, positive impression of yourself and the company, including driving awareness of additional products and services that help meet customers’ needs
• Dependability – you won’t let down your customers or teammates, who count on your attendance and punctuality
• Exceptional time management skills, because there’s a lot to juggle, and you’re fantastic at ensuring you’re clear about priorities and your capacity – you can even multi-task when appropriate!

BONUS POINTS for:

• A creative spirit, with a love of design, home décor, art and photography, will ensure you’re especially happy on our Team
• E-commerce customer care experience
• Social Media experience, as a Care Team communication channel
• Fluency in languages other than English
• Prior experience with Accuterm/AS400/PICK/Universe interfaces

WHY JOIN US?

• Inclusive and diversity-proud, we work to ensure that ALL feel welcome – across nationalities, faiths, gender identity, race, etc.
• You can be proud, that in addition to creating beautiful, fine art, custom printed & framed works for customers & clients, you’re part of a Team that’s helping to keep people safe from COVID, with essential products and services (acrylic barriers, floor decals, health signage)
• Average employee tenure is 6 years -- a testament to a level of employee happiness that makes Team Members want to remain part of this work-family for a long time
• We’re all about growth-mindset: you’ve heard it before – there are no mistakes, only learning opportunities… but that’s actually true, here, a forgiving environment dedicated to your development and unique magic
• To keep our employee community safe, we exceed all minimum standards in the face of COVID – from the free supply of masks and gloves, to altered breakroom space for safety, electrostatic cleaning, and more
• We are an award-winning organization, receiving acknowledgements for everything from being a Best Place to Work, to a Fast Growth organization, NC Manufacturer of the Year, Green awards, and more

Benefits & Perks:

• Health, dental and vision benefits
• Company contributions toward 401(k)
• Generous employee discount
• Tuition assistance
• Life Insurance
• LegalShield & ID Shield for low-cost legal support and identity theft issues
• Short and Long-Term Disability
• Flexible dress code
• On-site fitness facility, showers, and lockers
• Generous paid vacation days and holidays
• Employee-driven C4ums that catalyze the evolution of the organization
• Unique communication, leadership, and professional development initiative that expands the mind and strives to engage 100% of our employees each year
• Kickball, costume contests, crazy hats, zoo passes, team outings, oh my – we know how to play!*
• Frequent potlucks, cookouts, and afternoon snacks*
• *Note: under non-pandemic circumstances

The Company:

Since 1965, Graphik Dimensions Ltd. has been a dynamic, C4 values-driven (Community, Collaboration, Creativity and Consciousness) industry leader in fine art printing, framing and wall décor. Driven to explore the vast potential of employee empowerment and corporate culture as an uplifting force in the world, the company is host to a family of brands, including pictureframes.com, Graphik Printworks and USA Salvage, and is devoted to printing, framing, upcycling and making the world a more beautiful place.

Even more about us...

• https://www.youtube.com/pictureframesdotcom
• https://instagram.com/framingjoy/
• https://www.facebook.com/pictureframes

We are located in the Central Piedmont Triad of NC, just minutes from Greensboro and Winston-Salem. Graphik Dimensions Ltd. is an Equal Opportunity Employer and an E-Verify participant.

We are looking for Production Team Leads for Assembly, Packing, Saws and Material Handling

Essential Job Functions:

• Demonstrate Leadership ability to assist Supervisor in directing employees in support of all the internal customers at Graphik Dimensions. Those needs include, but are not limited to, all customer order questions and needs, product quality issues, and constant management of primary stocking location levels.
• Expedite work by priority: rushes, oldest to newest tickets.
• Assist in training and cross-training new and existing employees.
• Aids in enforcing company policy, safety, quality and productivity guidelines
• Moving employees to different areas when needed.
• Assist the Supervisor with any inspection problems throughout the production area.
• To communicate with supervisor on a daily basis any anticipated problems with workload demands or schedule adjustments or any other problem with production, product, or personnel.
• Be able to assist in all positions within the designated area when needed
• Be able to assist in all positions within the designated area of Production
• Performs other duties as directed by department Supervisor and Manager

QUALIFICATIONS:

• Demonstrate a strong belief in the company values, Community, Consciousness, Collaboration, and Creativity.
• Able to exercise good judgment when dealing with productivity, company policy, standards, and accuracy.
• Team player – able to work with people at all levels professionally and courteously
• Must be able to lift 30 lbs.
• Must be able to operate a forklift and other material handling equipment.
• Detail orientation with a high degree of organization and superior time management skills along with an ability to see the “big picture”
• Able to accept constructive feedback and implement improvements based upon such feedback.
• Excellent time management/organizational skills
• Able to effectively deal with change and shifting priorities

Basic Benefits & Perks:

• 401(k)
• Dental insurance
• Life insurance
• Employee discount
• Paid Time Off
• Referral Program
• Vision Insurance

Even More...

• https://www.youtube.com/pictureframesdotcom
• https://instagram.com/framingjoy/
• https://www.facebook.com/pictureframes

We are located in the Central Piedmont Triad of NC, just minutes from Greensboro and Winston-Salem. Graphik Dimensions Ltd. is an Equal Opportunity Employer and an E-Verify participant.

The Production / Distribution Supervisor position requires excellent focus, high energy and enthusiasm, forward-thinking, excellent problem solving, the ability to manage change, solid execution, and a commitment to safety to help the company meet financial objectives and exceed customer expectations.

Essential Duties and Responsibilities include the following:

• Direct production activities in accordance with production schedules and established priorities, ensuring maximum utilization of assigned resources, machines, personnel, and materials
• Interact with other Supervisors or workgroups to coordinate product flow and workforce needs
• Monitor and maintain attendance records of employees, auditing and approving weekly work records
• Evaluate PTO/Vacation requests against scheduling/manpower requirements and respond accordingly
• Mentor, challenge, and develop personnel with emphasis on change management, cross-training employees, and driving employee ownership of company results
• Conduct employee scorecard’s quarterly and meet with employees to share results and feedback, both positive and negative
• Provide continuous feedback regarding productivity/quality results
• Recommend promotions, transfers, and work assignments
• Acknowledge team accomplishments regularly
• Communicate and hold the team accountable for all housekeeping standards, complying with all safety initiatives in order to maintain a safe work environment
• Assist with achieving Operations quarterly objectives and key results (OKR’s)
• Deliver feedback to the manager about any concerns or matters that may impact overall team performance
• Manage production and distribution operations in the most effective manner, eliminating waste and improving productivity, as well as maintaining a lean manufacturing environment
• Keep employees informed of the company rules and regulations, and production and quality expectations
• Issue warnings and other approved disciplinary measures when necessary
• Encourage employee communication and endorse an open door policy
• Performs other duties as directed by the department manager

Qualifications

• Ability to understand and demonstrate a strong belief in the company’s C4 Values: Community, Consciousness, Collaboration, and Creativity
• High school diploma or equivalent required
• 2+ years of related experience supervising hourly manufacturing employees
• Strong communication skills and proficiency with the English language, which includes reading and writing
• Must be flexible with work hours and days. Overtime is necessary
• Must be a team player and strive to help the overall company be as successful as possible
• Able to accept constructive feedback and implement improvements based upon feedback given
• Excellent time management and organization skills
• Ability to respond to changes in a fast-paced production environment
• Basic PC skills and the ability to learn the internal planning system

Highlights:

• We’re proud of our diversity and inclusion, ensuring that ALL feel welcome – across nationalities, faiths, gender identity, race, etc.
• In addition to creating beautiful, fine art, custom printed & framed works for our customers & clients, our Team is helping to keep people safe from COVID, with our essential products and services (acrylic barriers, floor decals, health signage)
• We truly care about our employee community, and are delighted to have so many on our Team remain part of our work-family for years
• We LOVE to promote from within, and seek out these opportunities to grow and develop our Team Members
• To keep our Team safe, we exceed all minimum standards in the face of COVID – from biofilters we’ve installed, to the free supply of masks and gloves, to adjusted schedules for reduced headcount, altered breakroom space for safety, etc.

Benefits & Perks:

• Health, dental and vision benefits
• Company contributions toward 401(k)
• Generous employee discount
• Flexible dress code
• On-site fitness facility, showers, and lockers
• Generous paid vacation days and holidays
• Employee-driven C4ums that catalyze the evolution of the organization
• Unique communication, leadership, and professional development initiative that expands the mind and strives to engage 100% of our employees each year
• Kickball, costume contests, crazy hats, zoo passes, team outings, oh my – we know how to play!
• Frequent potlucks, cookouts, and afternoon snacks*

The Company:

Since 1965, Graphik Dimensions Ltd. has been a dynamic, C4 values-driven (Community, Collaboration, Creativity and Consciousness) industry leader in fine art printing, framing and wall décor. Driven to explore the vast potential of employee empowerment and corporate culture as an uplifting force in the world, the company is host to a family of brands, including pictureframes.com, Graphik Printworks and USA Salvage, and is devoted to printing, framing, upcycling and making the world a more beautiful place.

Even more about us...

• https://www.youtube.com/pictureframesdotcom
• https://instagram.com/framingjoy/
• https://www.facebook.com/pictureframes

We are located in the Central Piedmont Triad of NC, just minutes from Greensboro and Winston-Salem. Graphik Dimensions Ltd. is an Equal Opportunity Employer and an E-Verify participant.